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Customer Feedback


“I absolutely love this boutique!  I call Parvin my fairy godmother because she will find the most beautiful exquisite dress that looks perfect on me.  The minute I walk in, she will find a dress for me, and when I try it on, I know that that is THE dress!  I bought a mother-of-the bride dress for my daughter’s wedding years ago.  When I went to Penelope, I was so worn out from trying out wedding dresses that looked frumpy and wrong on me.  She worked her magic and found an absolutely stunning gown for me to wear for my daughter’s special day.  It happened again just this month.  I had to find another mother-of-the bride dress for my youngest daughter’s wedding, and Parvin found an absolutely gorgeous gown for me to wear.  I couldn’t be happier!  Really!  I encourage any woman who wants to look as good as they can for a special occasion or for any day, trips, etc., to go to Penelope Boutique at Santana Row ASAP!”



“She is so helpful and courteous and sweet and she treats everyone like they’re worth a million bucks.  I’ve never seen her stare down anyone who walks into her lovely boutique.  And the quality of the clothes she sells puts Nordstrom to shame.  She personally flies to France and Italy to hand pick the clothes she sells.  I never go in there without planning on spending at least $300.  And her sale items are not very desirable.  But beyond those two things, it’s a delight shopping there and I consider Parvin a friend.  I trust her judgement too.  I doubt she’d tell me something looks good on me just to make a sale.  She’s honest and she wants her customers to return.  She’s got a loyal following, and you don’t build that kind of business mistreating people.”



“A great place for unique dresses, from casual to formal. I’ve been shopping here for years and love, love, love every piece I’ve got. The owner is knowledgeable about latest trends and has up-to-day selection, but what I like most is the expert advise I get on how to wear what I got, how to turn a dress into an outfit. She’s even happy to advice on clothes I bought somewhere else. I’m a dancer. I wear Penelope’s dresses for performances and in clubs and they always get attention they richly deserve. Great selection, professional advice, expert alterations – my favorite boutique.”


Yelp User:

“The store carries a lot of beautiful fashion. I’ve bought several items over the years, each was a great success. The owner is very knowledgable and helpful with fashion advice, offers high quality alterations if needed.”



“I loved this store! After a long hectic day of prom dress shopping I went to Penelope’s and the lady was super helpful and legit my savior! I originally tried on a stunning Sherri hill gown but I needed the next size up, so I went to Penelope’s and asked if they had the dress, they didn’t but she said she could order it in my size which was a dream come true, she even let me try on other dresses while I was waiting for her to call and order my dress. The store is clean and very cute and I adore that it’s a boutique and I’m supporting small local businesses.”



“I easily found my chosen prom dress! The owner was very attentive, and I liked how she made suggestions and gave input on each dress I tried on. (:”



“Great boutique, my daughter found both of her prom dresses here.  The owner was helpful and actually ordered one of the dresses that other stores said they could not get and we received it in three days.  The alterations were complete in three days.  I would recommend you go here to find a prom dress.  If she does not have it in store, she will order it for you.”



“I found this store by accident, and I wish I had found it earlier. Found my Prom dress here and I absolutely love it.  The owner was so helpful and basically would have ordered anything that I had seen in a picture.  Luckily I tried on a dress in the store and fell in love with it. Such a different experience than the bigger stores selling Prom dresses, I didn’t feel rushed or hurried.  Will definitely go back and I am telling my friends to go here too.”



“I absolutely love Penelope’s boutique! I have been getting my stunning dresses there for the last five years. Parvin is a wonderful lady that helps me find the perfect dress and gets it altered to perfection! Penelope boutique consists of beautiful dresses for those of you that need a dress for a special event, but not to just try on for fun and have her go through numerous steps and hard work for you to not be serious.”



“I’ve been going here for the past four years and every time I’ve been able to find the perfect dress for that special occasion. The entire staff is so helpful and willing to go out of their way to make sure you look like a million bucks for your special night. I have yet to find a dress shop that compares to the amazing selection that Penelope’s has. I won’t go anywhere else! Stop by Penelope’s and you won’t be disappointed!”



“If you are looking for clothing that is unique and beautiful, you need to visit Penelope’s.  The owner of the boutique (Pavin) buys all of her clothes from Europe and they are one of a kind, so you don’t have to worry that you will show up at an event and see others wearing the same outfit.  Pavin knows what looks good on me and orders clothing that she knows I will love.  She has become my personal shopper.  She is truly the best!!!  She is always so patient with me while I try on lots and lots of outfits, and she always has great feedback on what looks best on me.  Thanks Pavin!!”



“This boutique has been a lifesaver in helping me get the dress of my dreams! Parvin helped me from the moment I walked through the door. I had a specific dress in mind which she special ordered for me. She kept me updated on the status of the dress and I was beyond pleased when it finally came in. She also helped with the alterations and now I am ready to wear the dress I love! Can’t recommend it enough. They have a good selection of dresses that I couldn’t find anywhere else. Very happy with my experience here”



“Great Boutique with European selection of fine clothes! You can find formal dresses for special occasion and unique casual outfits. I was looking for a dress for a Black Tie event and Bo helped me find the most beautiful dress. The service was outstanding, Bo was professional and extremely helpful and even stayed after hours to help me out. My dress was sent to tailor and was ready within a week – it looked fantastic. I will definitely shop at Penelope again.”


Yelp User:

“We walked in there looking for a prom dress and received quick service.  The tailored dress was ready within a week.  Very helpful.”



“Upon walking in I noticed how many different and unique dresses were in the store. After getting screwed over by an online site I was just in a rush to find SOMETHING I liked. I found a dress, but I still had my heart set on a certain one, the lady (I do not know her name) called the manufacturer and specially ordered my dress for me, although we had to get a size larger than needed she is going to do my alterations as well. I would suggest this boutique to anyone, they really saved my prom.”




“This has got to be the absolute best dress shop in the Bay Area ! Their selection is unlike any other I have seen! I came here to get my prom dress and the owner was extremely attentive in helping me find exactly what I was looking for! Also, since it’s prom season many boutiques aren’t able to receive the dress you want to order for about a month, Penelope’s was able to get my dress in a little over a week! On top of it the alterations they did were top notch, and made the dress the perfect fit for my body without any evidence the dress was altered at all, left behind! If you’re looking for the right dress for ANY occasion this is definitely your shop!”



“I found my daughter’s prom dress at this boutique. My daughter is not easy to please and we went from every mall you can imagine from San Francisco to San Jose. The owner name is Penelope I think. She was there all 3 times we visited for fitting etc. She is not only sweet and beautiful, but she really cared for my daughter. The dress was so unique and I must admit, no one is going to match this. Thank you so much Penelope. See you next time. I’ll be back next week for the dress you ordered for me. Thank you! The only thing I wish is for this shop to located on the main street. It is hiding away and hard to find.”

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